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Frequently Asked Questions

A collection of our most common questions. 

Question:

Answer:

Do you guys do installation?

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No, we do not. We are wholesale only, however we can offer a few options.

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Are you all experiencing supply chain issues?

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Yes, we are. However we have significantly increased our inventory to better serve your needs.

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Answer:

Can you send somebody out to measure?

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No, unfortunately we cannot. We recommend hiring a licensed contractor to do all measurements and handle all of those details.

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Where are you located?

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We are located at 487 EZ Street in Prescott, Arizona. 

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Do you do commercial doors?

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No, we do not. We are residential only. 

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Do you carry misc. parts for windows and/or hardware? 

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Unfortunately, we do not. 

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Do you deliver products?

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Yes, we do for a small delivery charge.

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Answer:

Where do I go to replace the glass in my window or sliding glass door?

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We recommend contacting a licensed glass company. 

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Answer:

How long are the lead times on windows?

 

Lead times fluctuate significantly and it depends on the manufacturer.  Contact us for a quote and we would be happy to give you an estimate.

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Answer:

How long will it take to get my doors?

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There are many different factors that contribute to the time it will take to complete your order. If it's a product that we stock, it could be complete in as little as a week. 

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